Privacy Policy
John Barber respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our services.
1. Who We Are
This website is operated by John Barber, providing specialist outdoor services including bamboo removal, patio transformations and the restoration of overgrown gardens.
Central Main Office: Warwick, CV34 4HU
Freephone: 0800 876 6501
Website: johnbarber.uk
For any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our website.
2. Information We May Collect
When you use our website or contact us, we may collect information such as:
- Your name
- Telephone number
- Email address
- Address or location of the proposed work
- Details about the service or work you require
- Information you voluntarily provide through a contact form, telephone call or email
- Basic technical information about how you use our website
We only collect information that is reasonably necessary to respond to enquiries, provide our services and operate our website.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Discuss or arrange an assessment, quotation or visit
- Provide the services you have requested
- Contact you regarding ongoing or previous work
- Maintain appropriate business and administrative records
- Improve our website and services
- Meet legal or regulatory obligations
We will not sell your personal information to third parties.
4. Our Legal Basis for Processing
Where applicable, we process personal information because it is necessary to respond to your request, take steps before entering into a contract, fulfil a contract with you, comply with a legal obligation or pursue our legitimate business interests.
Where consent is required, such as for certain types of marketing or non-essential cookies, we will request it where appropriate.
5. Contact Forms
If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, provide a quotation or arrange services.
Please only provide information relevant to your enquiry.
6. Cookies
Our website may use cookies and similar technologies to ensure it functions correctly and, where applicable, understand how visitors use the website.
Essential cookies may be used where necessary for the website to operate. Non-essential cookies, including analytics or marketing cookies, should only be used in accordance with applicable consent requirements.
For more information, please see our Cookie Policy or cookie preferences provided on the website.
7. Analytics
We may use website analytics tools to understand how visitors interact with our website, such as which pages are visited and how visitors find us.
Where these services use non-essential cookies or similar tracking technologies, they will be subject to the appropriate cookie consent settings.
8. Sharing Your Information
We may share personal information with trusted service providers where reasonably necessary to operate our business or provide our services.
This may include website hosting providers, IT providers and professional advisers.
We may also disclose information where required to do so by law.
We do not allow third parties to use your personal information for their own unrelated marketing purposes.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and satisfying legal, accounting or administrative requirements.
Retention periods may vary depending on the type of information and our relationship with you.
10. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Request restriction of processing
- Object to certain processing
- Request transfer of your information in certain circumstances
- Withdraw consent where processing is based on consent
If you wish to exercise any of these rights, please contact us.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
12. Third-Party Websites
Our website may contain links to other websites, including our specialist bamboo removal website.
We are not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy policies when visiting them.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page.